Consultations with your clients are extremely important for several reasons:
- To get an understanding of your client’s expectations, and to determine if their expectations are realistic. And also, for your clients to make a fully informed decision.
- To go through your client’s medical history to see if they can proceed with the procedure. Refer to the Medications List (which you can locate at Page 37 that may preclude the client from going ahead, or to stop certain medications for 48 hours before the procedure. Always ask for a Doctors certificate from your client if they suffer from a major medical condition or if they have been subscribed to certain medications such as Aspirin or Warfarin.
- To determine your client’s personality and to see if they are a good “fit” as a potential new client.
- To develop a treatment plan for the client, for example, the client may need a correction tattoo. This may take up to 3 procedures to achieve the desired result, or you may need to refer them to a clinic for tattoo removal if there is too much old pigment to achieve the desired result.
What if my client has a previous tattoo from another artist?
If you have a client who has an old tattoo done by a previous artist, and the client is not happy with the shape/colour of their brows, have a good look at the pigment to see if it has faded enough for you to work over and correct. If the old pigment has not faded enough, at least 50%, particularly if they have had an old tattoo that is a solid block (an old technique style) and the tattoo is a black or blue/orange colour, it will be impossible to correct this successfully and to create a beautiful hair stroke finish. In these cases, a powdered brow using the digital machine can be an option, however, it is highly recommended that you refer your client to a clinic that specialises in cosmetic tattoo removal. Most cases only need up to 3 sessions to successfully remove most of the old tattoo if not all of the tattoo. If you attempt to cover an old tattoo that is still quite prominent, you will end up with an unhappy client, and you will over saturate the skin with more pigment.
Refer to the Tina Davies colour chart from the link below to determine the undertone of the old tattoo, as well as the client’s skin under and overtone to successfully choose a correct pigment colour.
Tina Davies colour chart:
What if my client has Alopecia?
For clients who suffer from Alopecia, you will need to discuss a treatment plan based on their bleeding and skin type. This type of skin is generally very fragile and you will need to predominantly use the digital machine method as microblading will tear the skin. Due to excessive bleeding, it may also take up to 3 procedures (minimum 4 weeks apart, no more than 8 weeks apart) to achieve the desired result, and also more frequent visits i.e. every 3 months initially to maintain the desired look. Once the pigment retains in the skin over some time you may be able to stretch out the client’s future refresh sessions. Explain to your client the 4-week healing stages of the cosmetic tattoo procedure of the brow, using photo examples as well as written out explanations of the healing process.
Client Consultation Demonstration 1
Client Consultation Demonstration 2
How to select a pigment colour
Selecting a pigment colour to suit the client’s skin type and hair colour is important. When selecting a colour always place a drop of pigment, or pigments, onto the back of the client’s hand, and smudge the colour out so you can view the lighter version of the pigment colour on the client’s skin. The lighter smudged out colour is the healed result. You can also place pigment onto the forehead of your client near the brows, allowing your client to view the pigment next to their eyebrow hair and eye colour.
Important to note
When picking the appropriate pigment colour for your client’s first session, remember you can always go a shade darker in the perfecting session, but you cannot go lighter in the perfecting session. If the client is wary of going too dark and it is their first session, always be cautious when selecting a pigment, making sure that the healed result will not be too dark.
Remember the first session of the cosmetic tattoo procedure is to LEARN about your client’s skin and how the pigment will heal, shrink and lighten.
The perfecting session is where you will create more structure to the brow, make any changes to the colour and shape, and creating a thicker brow based on the client’s tattoo shrinkage. You will also create more depth to the brow as the strokes you created in the first session will have condensed, and this is when you can create strokes in between the healed strokes. If your strokes are too close together – especially in the first session – during the healing stages these strokes will condense together and merge into one, resulting in a blurry result and pigment migration.
Remember to thoroughly explain the healing stages of the cosmetic tattoo process so that the client has a detailed understanding of what is to be expected in day 2 – 5 and week 2 – 5. It is not uncommon for your client to call you the next day distressed about the look of their brows.
Sometimes, when you are going through a consult with a new client, the information will not retain as the client will be nervous and excited. Make sure you are calm and explain to the client to re-read their aftercare instructions and view the pictures on their aftercare pamphlet to reassure them that what they are going through is completely normal and that the procedure is a “process”. It takes a full 5 weeks to see the end healed results.
When considering client procedure payment, it is important to retain a deposit and to remind your client that they will lose this deposit if they do not give you 3 days’ notice due to the amount of time the service requires.
Of course, there will be times where illness or unforeseen circumstances means your client will need to cancel their appointment before the 3 days’ notice required. It is recommended that in those circumstances you allow your client to re-book their next session without them having to re-pay a deposit. It will be up to your discretion as to when you will void this fee.